frequently asked questions

How do I send my scrap gold to you?
How do I know you received my gold?
How quickly you can pay me?
How do I get paid?
Do you buy other precious metals apart from gold?
Does my gold or other metals have to be hallmarked?
What if I want to sell more than one carat?
What should I do if my jewellery have gemstones?
I don’t have accurate scales, what should I do?
How can I contact you if I have any questions?
What if I change my mind?
What happens if the market value of my gold changes after I've sent in my items?
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